Frequently asked questions

Yes, BOWoodlery offers a 1-month warranty against defects in materials and workmanship under normal household use. If you encounter any issues, please reach out to our customer service team at [customercare@bowoodlery.com](mailto:customercare@bowoodlery.com) for assistance.

To maintain your wooden utensils, wash them by hand with mild soap and warm water. Avoid soaking them or placing them in the dishwasher, as excessive moisture can cause warping. Regularly applying food-safe mineral oil will help keep the wood hydrated and prevent cracking.

You can purchase BOWoodlery products directly from our website at [www.bowoodlery.com](http://www.bowoodlery.com). Additionally, you can connect with us on Instagram [@bowoodlery](https://www.instagram.com/bowoodlery) and TikTok [@bowoodlery](https://www.tiktok.com/@bowoodlery).

Absolutely! Wooden utensils are gentle on all types of cookware, including non-stick surfaces. They won't scratch or damage your pots and pans, making them an ideal choice for any kitchen.

Yes, you can return products within 30 days of purchase. The items must be in good condition to qualify for a refund. Please contact our customer service team at [customercare@bowoodlery.com](mailto:customercare@bowoodlery.com) for return instructions.

Wooden cooking utensils are non-abrasive, heat-resistant, and do not react with acidic foods. They help preserve the quality of your cookware and are naturally antibacterial, making them a healthier choice for cooking.

Our chopping boards are crafted from high-quality, sustainably sourced bamboo and/or hardwood, ensuring durability and natural elegance for any kitchen.

Yes! When cleaned and dried properly, wooden and bamboo chopping boards are naturally resistant to bacteria due to their tight grain structure and natural antibacterial properties.

For optimal kitchen hygiene, we recommend using separate boards for raw meat and vegetables. If you must use a single board, ensure you wash it thoroughly between uses to prevent cross-contamination.

Yes, all our boards are pre-finished with food-safe oil and ready for use. Simply wash with warm soapy water before first use